Terms & Conditions

Thank you so much for choosing Your Balloon Besties! By paying your 50% non-refundable deposit, you are agreeing to the following terms and conditions:

• You agree to pay a non-refundable deposit of 50% of your total quote, with the remaining balance due 72 hours prior to your event.

-If you must cancel your event setup, your initial deposit may be reallocated to another date and time, based on availability, up to two times. 

-Preparing your balloons starts several days before your event; if you need to cancel your event within 72 hours of the date, you will be subject to additional materials costs if you wish to reschedule. 

• Backdrop and prop rentals are subject to availability. If your desired backdrop or prop is not available for your date, Your Balloon Besties will provide you with other preferred vendors you may rent from directly. Their terms and conditions apply. 

Backdrop and Prop Rentals 

• All backdrops, floral pieces, and props are available for rent only, and will be picked up by Your Balloon Besties after your event at a predetermined date and time. 

• Rental props and backdrops are quality-checked before your event and are expected to be returned in the condition they were initially rented to you. You will be liable for any damage or missing items.

• Backdrops and props can be heavy and should be handled with care, please keep children and pets away from your balloon setup, we are not responsible for any injuries or damage from props and backdrops after they are in your possession.

• If a backdrop or prop is being used for an outdoor setup, they must be moved indoors and away from the elements overnight or will need to be picked up by Your Balloon Besties the evening of your event.

We reserve the right to cancel your event setup for any reason prior to your event. If this occurs, we will refund you all fees minus your non-refundable booking fee unless otherwise discussed.